“Latent Cause Analysis first. Everything else follows.”
Frequently Asked Questions
If you need software or a basic repeatable RCA process, you have options. If you want to stop repeating the same failures, we go deeper. We use evidence, we ban blame, and we require introspection so your people change how they learn, decide, and act. That is how you build accountability and reduce repeat problems.
We’ve worked with a wide range of organizations, including ConocoPhillips, Phillips 66, Ledcor, Enbridge, Shell, Eastman Chemical, Michigan State Police, New York State Police, National Transportation Safety Board (NTSB), Pipeline and Hazardous Materials Safety Administration (PHMSA), Fuji Film, Sinclair Oil, and others.
We understand that management may not always be ready for change. That's why we encourage you to start where you have influence. Use our materials—IntroSpect, Latent Cause Analysis, and our VLOG series—to demonstrate the value of our methods. When you apply these principles at your level, the results will speak for themselves. Leaders will take notice and want to know how you achieved such success. Remember, no one can ignore a proven approach that works.
The Community of Human and Organizational Learning, or CHOLearning, is a group of dedicated consultants and practitioners focused on operational excellence and event learning. CHOLearning was previously known as HPRCT. It is, by far, the best conference we have ever attended. C. Robert Nelms, Failsafe's founder, served on the board from 2016 to 2020. We strongly recommend this OUTSTANDING resource to anyone interested.
Our approach stands out for several reasons. First, we emphasize evidence like no other method. In our 4-day class, we dedicate two full days to understanding evidence—what it is, how to gather it, and how to use it effectively. Second, we require those involved in a problem to identify its causes and take action. Most importantly, we ban blame and demand introspection. Everyone involved must see themselves as part of the solution, fostering accountability and meaningful change.
