Inculcation
This quiz was developed to help reinforce some of the material discussed during DAY ONE of THE LATENT CAUSE EXPERIENCE.
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1
Maxi-LCA's are
always
team-based.
True
False
2
The phrase "Mother-Source" has been suggested to lead the inculcation effort because:
women are the only people capable of accomplishing these goals.
too many efforts emphasize the "male." It is politically correct to include the female.
inculcation is an infant idea that needs to be nurtured. If the infant idea is not nurtured it will die.
it is important to be different. Therefore, a different phrase has been coined.
it is MUCH more important to stress the nurturing nature than the problem-solving nature of the group.
3
It is important to band-together those people who are interested in latent cause analysis."
True
False
4
Maxi-LCA's are to be totally
non-confrontational.
True
False
5
The 3 types of LCA's promoted by Failsafe are:
Maxi, Midi, and Mini
High, Medium, and Low
People, Physical, and Paper
Informal and Formal
Physical, Human, and Latent
6
An organizational latent cause mentality" will:
require a short burst of energy -- perhaps for a few months.
not happen automatically.
require a focused, long-term effort.
happen automatically.
7
It is unlikely that
any one person
will be able to break-through all the organizational obstacles that preclude learning from things that go wrong.
True
False
8
Maxi-LCA's are supposed to be lead by a person
within the area where the incident occurred
.
True
False
9
Only investigating small things will insure we will have big things.
True
False
10
The power of the Mini-LCA is that it can allow us to know the latent causes of big problems AHEAD OF TIME.
True
False
11
The Mother-Source should NOT include the following:
passionate people.
union personnel.
managers.
non-technical persons.
apathetic people.
12
Stakeholders (as opposed to the team-leader and evidence gatherers) define the causes and recommendations in Maxi-LCA's.
True
False
13
Getting
everyone
involved in latent cause analysis (to varying degrees) is important because:
It is impossible to know which small problems can eventually cause large ones -- we all have to be involved in addressing small problems
It is the cueing-up of small problems that cause large ones -- there's too many small problems for only a few people to address
It is the unresolved small problems that especially need to be analyzed.
The causes of unresolved small problems are the causes of big problems.
14
In an organization of 500 people, how many Mini-LCA's ought to be generated per year?
the right answer is not shown
2000
50
it depends on how many of the 500 are asked to do Mini-LCA's
500
15
Mother-Source members will:
lead Maxi-LCA's.
be a safe haven for those interested in revealing the truth.
review one another's Maxi-and Midi-LCA's to assure the investigative process is being follwed.
be the group that travels throughout the plant to solve everyone's problems. They will address problems as a group.
be the keepers (owners) of the investigative process.
16
The main intent of the INCULCATION effort is to:
Introduce a new word (inculcation) into everyone's vocabulary.
Get everyone involved in learning from things that go wrong.
help everyone see THEMSELVES as part of the problem instead of blaming everything on others.
Organize a group called a "Mother-Source."
17
It is important to confront people when doing a Mini-LCA.
True
False
18
To INCULCATE means to
ingrain.
make sure action items are acted-upon.
reject or ban.
hatch chickens.
19
Please pick the phrase you think most accurately depicts the
intent
of latent cause analysis.
RCA is supposed to add something to an existing culture -- an ingredient that will slowly change it in a positive direction.
RCA exists to rapidly and visibly increase monetary profits.
RCA is supposed to totally replace an existing culture, because most organizational cultures are terrible.
20
The accumulation of Maxi, Midi, and Mini-LCA-latency-results will be used to highlight one or two significant issues per year that the organization is to address.
True
False
21
The Mother-Source:
should FOREMOST be technically competant.
should be comprised of volunteers.
should be picked from amongst those who have already been trained.
should be obviously passionate and enthusiastic about the assignment.
should be pre-selected by management, and then trained.
22
People that are
not
on the Mother-Source will not have to do LCA's.
True
False
23
Click what you think is
true
about Mini-LCA's...
Mini-LCA's are to be done on problems that normally occur in your daily routine.
Everyone should do about 52 Mini-LCA's per year, sending results to a central gatherer.
Mini-LCA's to not dig to the same depth as Maxi-LCA's
Mini-LCA's are time consumming. They require a person to typically do hours of extra analysis.
Mini-LCA's are not time consumming. They should take about 10% longer than it normally takes to address the problem.
24
Latent Cause Analysis is similar to saftey in at least one respect: it is something that EVERYONE must embrace.
True
False
25
Latent Cause Analysis, if done properly, will eventually result in a perfect organization that will never experience anymore problems.
True
False
26
Click what you think is true about a Mini-LCA...
Mini-LCA's are done in exactly the same way as a Midi-RCA.
Mini-LCA's are quick exercises that only "define the probem." No attempt is to be made to understand the causes.
Mini-LCA's are only performed on home problems.
Mini-LCA's are done on typcial, small problems.
Mini-LCA's define the Physical, Human, and Latent Causes of a problem
27
A Mother-Source selection criteria has been suggested. Which
one
of the following criteria has Failsafe suggested is most important?
Agree to provide support and guidance to anyone in search of "root cause."
Agree to pursue the truth behind any failure you look at, wherever it might take you.
Agree to try to find the underlying causes of a problem especially when someone is about to be blamed.
agree to try to understand "why" to such an extent that you'd feel likely to do the same thing in a similar situation.
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