Inculcation

This quiz was developed to help reinforce some of the material discussed during DAY ONE of THE LATENT CAUSE EXPERIENCE.

First name:		Last name:
Company		Location
email address

Maxi-LCA's are supposed to be lead by a person within the area where the incident occurred.

	True
	False

It is unlikely that any one person will be able to break-through all the organizational obstacles that preclude learning from things that go wrong.

	True
	False

A Mother-Source selection criteria has been suggested. Which one of the following criteria has Failsafe suggested is most important?

	Agree to provide support and guidance to anyone in search of "root cause."
	Agree to pursue the truth behind any failure you look at, wherever it might take you.
	Agree to try to find the underlying causes of a problem especially when someone is about to be blamed.
	agree to try to understand "why" to such an extent that you'd feel likely to do the same thing in a similar situation.

Click what you think is true about a Mini-LCA...

	Mini-LCA's are done in exactly the same way as a Midi-RCA.
	Mini-LCA's are quick exercises that only "define the probem." No attempt is to be made to understand the causes.
	Mini-LCA's are only performed on home problems.
	Mini-LCA's define the Physical, Human, and Latent Causes of a problem
	Mini-LCA's are done on typcial, small problems.

Latent Cause Analysis, if done properly, will eventually result in a perfect organization that will never experience anymore problems.

	True
	False

Only investigating small things will insure we will have big things.

	True
	False

The power of the Mini-LCA is that it can allow us to know the latent causes of big problems AHEAD OF TIME.

	True
	False

An organizational latent cause mentality" will:

	happen automatically.
	require a short burst of energy -- perhaps for a few months.
	not happen automatically.
	require a focused, long-term effort.

The 3 types of LCA's promoted by Failsafe are:

	People, Physical, and Paper
	Informal and Formal
	Physical, Human, and Latent
	High, Medium, and Low
	Maxi, Midi, and Mini

Latent Cause Analysis is similar to saftey in at least one respect: it is something that EVERYONE must embrace.

	True
	False

Click what you think is true about Mini-LCA's...

	Everyone should do about 52 Mini-LCA's per year, sending results to a central gatherer.
	Mini-LCA's are time consumming. They require a person to typically do hours of extra analysis.
	Mini-LCA's are not time consumming. They should take about 10% longer than it normally takes to address the problem.
	Mini-LCA's are to be done on problems that normally occur in your daily routine.
	Mini-LCA's to not dig to the same depth as Maxi-LCA's

The Mother-Source:

	should be obviously passionate and enthusiastic about the assignment.
	should be pre-selected by management, and then trained.
	should be picked from amongst those who have already been trained.
	should be comprised of volunteers.
	should FOREMOST be technically competant.

The Mother-Source should NOT include the following:

	apathetic people.
	managers.
	union personnel.
	passionate people.
	non-technical persons.

Stakeholders (as opposed to the team-leader and evidence gatherers) define the causes and recommendations in Maxi-LCA's.

	True
	False

Maxi-LCA's are to be totally non-confrontational.

	True
	False

It is important to band-together those people who are interested in latent cause analysis."

	True
	False

People that are not on the Mother-Source will not have to do LCA's.

	True
	False

The accumulation of Maxi, Midi, and Mini-LCA-latency-results will be used to highlight one or two significant issues per year that the organization is to address.

	True
	False

Please pick the phrase you think most accurately depicts the intent of latent cause analysis.

	RCA is supposed to totally replace an existing culture, because most organizational cultures are terrible.
	RCA exists to rapidly and visibly increase monetary profits.
	RCA is supposed to add something to an existing culture -- an ingredient that will slowly change it in a positive direction.

Getting everyone involved in latent cause analysis (to varying degrees) is important because:

	It is the unresolved small problems that especially need to be analyzed.

	The causes of unresolved small problems are the causes of big problems.
	It is the cueing-up of small problems that cause large ones -- there's too many small problems for only a few people to address
	It is impossible to know which small problems can eventually cause large ones -- we all have to be involved in addressing small problems

In an organization of 500 people, how many Mini-LCA's ought to be generated per year?

	it depends on how many of the 500 are asked to do Mini-LCA's
	the right answer is not shown
	500
	2000
	50

The main intent of the INCULCATION effort is to:

	help everyone see THEMSELVES as part of the problem instead of blaming everything on others.
	Organize a group called a "Mother-Source."
	Get everyone involved in learning from things that go wrong.
	Introduce a new word (inculcation) into everyone's vocabulary.

The phrase "Mother-Source" has been suggested to lead the inculcation effort because:

	women are the only people capable of accomplishing these goals.
	too many efforts emphasize the "male." It is politically correct to include the female.
	it is MUCH more important to stress the nurturing nature than the problem-solving nature of the group.
	it is important to be different. Therefore, a different phrase has been coined.
	inculcation is an infant idea that needs to be nurtured. If the infant idea is not nurtured it will die.

Maxi-LCA's are always team-based.

	True
	False

To INCULCATE means to

	ingrain.
	reject or ban.
	make sure action items are acted-upon.
	hatch chickens.

It is important to confront people when doing a Mini-LCA.

	True
	False

Mother-Source members will:

	be the keepers (owners) of the investigative process.
	review one another's Maxi-and Midi-LCA's to assure the investigative process is being follwed.
	be the group that travels throughout the plant to solve everyone's problems. They will address problems as a group.
	lead Maxi-LCA's.
	be a safe haven for those interested in revealing the truth.