Inculcation
This quiz was developed to help reinforce some of the material discussed during DAY ONE of THE LATENT CAUSE EXPERIENCE.
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1
The accumulation of Maxi, Midi, and Mini-LCA-latency-results will be used to highlight one or two significant issues per year that the organization is to address.
True
False
2
Click what you think is true about a Mini-LCA...
Mini-LCA's are quick exercises that only "define the probem." No attempt is to be made to understand the causes.
Mini-LCA's are done in exactly the same way as a Midi-RCA.
Mini-LCA's are only performed on home problems.
Mini-LCA's are done on typcial, small problems.
Mini-LCA's define the Physical, Human, and Latent Causes of a problem
3
In an organization of 500 people, how many Mini-LCA's ought to be generated per year?
500
50
2000
the right answer is not shown
it depends on how many of the 500 are asked to do Mini-LCA's
4
Click what you think is
true
about Mini-LCA's...
Mini-LCA's are time consumming. They require a person to typically do hours of extra analysis.
Mini-LCA's are to be done on problems that normally occur in your daily routine.
Mini-LCA's to not dig to the same depth as Maxi-LCA's
Mini-LCA's are not time consumming. They should take about 10% longer than it normally takes to address the problem.
Everyone should do about 52 Mini-LCA's per year, sending results to a central gatherer.
5
The power of the Mini-LCA is that it can allow us to know the latent causes of big problems AHEAD OF TIME.
True
False
6
It is important to confront people when doing a Mini-LCA.
True
False
7
An organizational latent cause mentality" will:
not happen automatically.
happen automatically.
require a focused, long-term effort.
require a short burst of energy -- perhaps for a few months.
8
Stakeholders (as opposed to the team-leader and evidence gatherers) define the causes and recommendations in Maxi-LCA's.
True
False
9
The phrase "Mother-Source" has been suggested to lead the inculcation effort because:
too many efforts emphasize the "male." It is politically correct to include the female.
women are the only people capable of accomplishing these goals.
inculcation is an infant idea that needs to be nurtured. If the infant idea is not nurtured it will die.
it is MUCH more important to stress the nurturing nature than the problem-solving nature of the group.
it is important to be different. Therefore, a different phrase has been coined.
10
Maxi-LCA's are supposed to be lead by a person
within the area where the incident occurred
.
True
False
11
It is important to band-together those people who are interested in latent cause analysis."
True
False
12
Maxi-LCA's are to be totally
non-confrontational.
True
False
13
It is unlikely that
any one person
will be able to break-through all the organizational obstacles that preclude learning from things that go wrong.
True
False
14
Maxi-LCA's are
always
team-based.
True
False
15
The Mother-Source should NOT include the following:
apathetic people.
passionate people.
managers.
union personnel.
non-technical persons.
16
The 3 types of LCA's promoted by Failsafe are:
High, Medium, and Low
People, Physical, and Paper
Informal and Formal
Physical, Human, and Latent
Maxi, Midi, and Mini
17
Mother-Source members will:
be a safe haven for those interested in revealing the truth.
be the keepers (owners) of the investigative process.
lead Maxi-LCA's.
review one another's Maxi-and Midi-LCA's to assure the investigative process is being follwed.
be the group that travels throughout the plant to solve everyone's problems. They will address problems as a group.
18
Only investigating small things will insure we will have big things.
True
False
19
The Mother-Source:
should FOREMOST be technically competant.
should be picked from amongst those who have already been trained.
should be pre-selected by management, and then trained.
should be obviously passionate and enthusiastic about the assignment.
should be comprised of volunteers.
20
Getting
everyone
involved in latent cause analysis (to varying degrees) is important because:
The causes of unresolved small problems are the causes of big problems.
It is the cueing-up of small problems that cause large ones -- there's too many small problems for only a few people to address
It is impossible to know which small problems can eventually cause large ones -- we all have to be involved in addressing small problems
It is the unresolved small problems that especially need to be analyzed.
21
A Mother-Source selection criteria has been suggested. Which
one
of the following criteria has Failsafe suggested is most important?
agree to try to understand "why" to such an extent that you'd feel likely to do the same thing in a similar situation.
Agree to pursue the truth behind any failure you look at, wherever it might take you.
Agree to provide support and guidance to anyone in search of "root cause."
Agree to try to find the underlying causes of a problem especially when someone is about to be blamed.
22
Please pick the phrase you think most accurately depicts the
intent
of latent cause analysis.
RCA is supposed to add something to an existing culture -- an ingredient that will slowly change it in a positive direction.
RCA exists to rapidly and visibly increase monetary profits.
RCA is supposed to totally replace an existing culture, because most organizational cultures are terrible.
23
People that are
not
on the Mother-Source will not have to do LCA's.
True
False
24
Latent Cause Analysis, if done properly, will eventually result in a perfect organization that will never experience anymore problems.
True
False
25
The main intent of the INCULCATION effort is to:
Introduce a new word (inculcation) into everyone's vocabulary.
help everyone see THEMSELVES as part of the problem instead of blaming everything on others.
Get everyone involved in learning from things that go wrong.
Organize a group called a "Mother-Source."
26
Latent Cause Analysis is similar to saftey in at least one respect: it is something that EVERYONE must embrace.
True
False
27
To INCULCATE means to
ingrain.
make sure action items are acted-upon.
reject or ban.
hatch chickens.
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