The 11 Essential Elements of the ROOTS™ Investigative Process, 2 hrs

Fee:  $200.00 per computer hookup

Important notes:

This seminar will be presented LIVE over the internet.  You will need a high speed internet connection, and can either use our free "voice over internet," or a separate phone line (recommended).  If you use a separate phone line, you will be given a call-in number and will have to pay your own long distance charges.

The fee for this webinar is $200.00 per computer connection (plus your own phone charges).  Although you may have any number of attendees present, we highly recommend that you have at least one trained facilitator present during the webinar to help with questions as they arise.

To register for one of these Webinars, click on one of the above dates.  You will be taken to a shopping cart where you can pay via credit card.

After you purchase this 2 hour webinar, you will be sent an e-mail confirming your registration.  Shortly after, you will be sent a zipped file package that includes the webinar log-in instructions as well as the presentation slides.

We accept Master Card, Visa, and American Express.

A VERY interactive, hands-on session that will ENGAGE your people and teach them about Latent Cause Analysis (Failsafe's brand of root cause analysis).

The 11 Essential Elements of the ROOTS™ investigative process will help make ANY investigative method more effective. 

The Essential Elements were originally developed for Failsafe Network's Licensed Affiliates, who are contractually bound to perform Latent Cause Analysis (Failsafe's version of Root Cause Analysis) "by-the-book" when asked to lead an investigation.  These 11 Essential Elements are Failsafe's answer to "what do you mean by the book?"

These 11 Essential Elements have now been made available to the public, and forms the basis of this 2 hour webinar.

No matter what root cause analysis method you currently use, these 11 Essential Elements will help take your investigations to the next level of performance.

• A GREAT REVIEW of the 4-day Latent Cause Experience, for those who need a refresher
• A GREAT WAY to discover the EMPHASIS of Failsafe's approach to Root Cause Analysis

Failsafe Network suggests 3 different forms of Latent Cause Analysis (which is our version of root cause analysis):  The Maxi, Midi, and Mini-LCA.  The 11 Essential Elements are applicable to all three forms of Latent Cause Analysis, to varying degrees.  In an interactive setting, the instructor will explain the 11 Essential Elements, and how to apply them to the Maxi, Midi, and Mini-LCA.

1.  Respond: Gather the "5 Items."
2.  Respond: Acquire 3 evidence gatherers, one for each of the 3 Ps. 
3.  Respond: List the evidence to gather with the help of the client’s people, one list for each of the 3 Ps. 
4.  Respond: Gather and summarize the evidence. Do your best to keep the 3 Ps separate (do not let the 3 Ps talk to one another).
5.  Respond: After combining the 3 forms of evidence with the evidence gatherers, try to identify the Physical, Human, and Latent Causes of the incident with the evidence gatherers. If you can not define the Physical, Human, and Latent Causes, you do not have enough evidence. Determine additional evidence needs, gather, and summarize until you can define Physical, Human, and Latent Causes. These are to be considered PRELIMINARY causes, and are NOT to be shared with the stakeholders.

6.  Organize: Identify the stakeholders.

7.  Order: Present the summarized evidence to the stakeholders. 
8.  Order: Have the stakeholders define:

Physical Causes (complete sentences, paragraph style, past tense and specific)
Human Causes (who did what wrong, bulleted style, past tense and specific)
Latent Causes (bullet-style, present tense and generic, using the S-F-O model to prior to generating the answers)
What is it about the way we are the contributed to this event?
What is it about the way I am that contributed to this event?
Action Items that are SMART (specific, measurable, actionable, reasonable, and time-bound).

9.  Translate: If requested, provide a written report that follows the Failsafe template. 
10.  Translate: If requested, work with the stakeholders to create an effective translation.

11.  Sustain: Be prepared to explain how you investigated the incident to the rest of the affiliates.