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What is distinctive about Failsafe's Root
Cause Analysis Method?
Failsafe Network's approach to root cause analysis
provides a life-changing way of "seeing ourselves as part of our
problems" so that we are self-motivated to "act" on what we have
seen. It addresses the issue of accountability head-on, by
suggesting that each of us look at ourselves rather than pointing
fingers at other people and things. Imagine the results of doing this!
Failsafe Network's root cause analysis
methods were born in the chemical
industry, starting in the mid 1970's. Initially, our methods
focused on understanding the physics of our problems. Over time,
however, it became apparent that people are ultimately responsible for
the things they create, whether it be equipment, process, or system
related. Our root cause analysis methods continue to address the "physics" of our
problem. However, our methods intentionally go beyond the physics
by requiring people to see themselves as part of their problems.
Since what we offer is basic to life itself, our
methods can be used as a stand-alone root cause analysis method by your
whole organization on large, medium, or small events, or they can be used
with any other root cause analysis method. They can even be
used by individuals in all walks of life, because they do not depend on
software, elaborate training or advanced education. Failsafe's
approach to root cause analysis attempts to help people get in touch with
the truths they once knew, but perhaps forgot.
Once people "remember" these truth's, they are with them
forever.
Failsafe Network's UMBRELLA Root Cause
Analysis Method
 Because
of its generic nature, Failsafe's approach to root cause analysis is like
an UMBRELLA in many ways. First, all existing root cause
analysis methods will work within Failsafe's umbrella method, i.e., they can all
benefit from the truth's embraced by Failsafe's teaching's. Secondly, our
method helps address the obstacles (hence keep out the distractions) so that
the truth about the causes of our problems can emerge.
But don't get the wrong idea; although you will not have to abandon any method you have already embraced,
Failsafe's root cause analysis methods can also be used by themselves,
reaching out to more sophisticated tools only when necessary.
The 3 truisms in support of Failsafe
Network's Root Cause Analysis Methods
Failsafe Network's umbrella methods acknowledges 3
truisms that are critical to understanding why things go wrong, whatever
method you are currently using.
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Nothing happens in our existence that does not produce
evidence. Evidence is the teacher of life, if we are willing to
listen. But in order to listen to evidence, we need to slow down.
Believe it or not, slowing down and taking the time to look at evidence is
almost all there is to it.
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However, after slowing down and immersing ourselves in
the evidence of life, we need to be willing to see ourselves as part of the
problem rather than blaming everything on other people and things. A
life-changing revelation often occurs as people experience this root cause
analysis (or Failsafe's phrase: Latent Cause Analysis™)
process. What initially appears as "only a machine problem,"
or "someone else's fault" will almost always turn into "oh my goodness,
it was partially me?"
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Finally, everyone needs to be wondering why things go
wrong, from stockholders to CEO's, from engineers to technicians, from
office workers to the "doers" -- not just a few trained experts. This
is because big things go wrong because people at all levels are not
listening (and acting) on small things. Small problems are like
messengers from the future, trying to warn us of impending doom.
Signals are occurring everywhere, at all levels of life, trying to warn us
and talk to us. Everyone needs to start listening to the small
problems in their lives -- EVERYONE.
Imagine what would happen in your organization, family,
or life if everyone would start looking at themselves rather than pointing
their fingers at everyone else. Really, imagine!
If you are tired of merely filling-in some root cause
analysis forms, or using root cause analysis software, or using pre-defined
checklists of causes, or constructing elaborate cause and effect charts;
if you understand the value of all these tools but realize that something is
missing, then please consider getting involved with Failsafe Network.
We will encourage you to keep using all these tools, but also to go to the
next step and answer:
What is it about the way I am that contributes to our
problems, and what am I going to do about it?
How to take action:
How to become a Root
Cause Analysis CHAMPION
How to use Root Cause Analysis for Culture Change
Also see:
Detailed Recommended Root Cause Analysis Practice
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