The Golden Rule of Latent Cause Analysis |
There
is one "rule" that supersedes all other rules of a Latent Cause Analysis.
If followed, this rule will negate any tendencies to merely blame, punish, and
otherwise lash-out as a result of an incident. The Golden Rule of a Latent
Cause Analysis is based on THE Golden Rule; "Do unto
others as you would have them do unto you." It
is strongly suggested that this be enlarged and posted on the wall of the
stakeholder meeting, referring to it as often as necessary when things get off
track.
The Golden Rule of a Latent Cause Analysis
We will try to understand to such an extent that we are convinced we would have done the same thing if we were that person.
We will apply this rule when evaluating Human Causes at all levels of an organization.