Root Cause Analysis Accountability Contract

It is strongly suggested that your client agree with the following "contract" prior to initiating the Latent Cause Analysis.  If your client agrees, then you know his/her intent is pure.  If they do not agree, be very suspicious of their intent.  The Accountability Contract is a SIGNAL of the client's true reason for performing the LCA.

Use your judgment as to whether or not to verbally communicate this contract to the people involved in the incident.  If fear is present, then this contract should be communicated by management to all involved parties.  If there is no fear, then the mere mention of this contract might generate fear.

Remember, the prime reason for talking about this contract with the client is to know their true intent for doing the LCA.  Failsafe strongly advises you NOT to do the LCA if the client does not embrace this contract.

Accountability Contract

Recognizing that ALL failure is caused by PEOPLE, and that all people learn IN RETROSPECT:

All people that contributed to this event will be considered a STAKEHOLDER.

All STAKEHOLDERS will be part of the investigative team.

The reasons for any/all inappropriate behaviors of the stakeholders will be FULLY CONFRONTED within the team in a constructive, caring, and controlled manner.  All stakeholders will be held accountable to this process.

In return for this participation, the management of this organization promises that they will not punish anyone as a result of this LCA.  If it is found that a person has violated the civil or criminal law, that person will be subject to our nation's justice system.